We are a wellness platform. We provide a digital platform with coaching to help our members achieve their wellness goals. When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information. That’s why we’ve written this Privacy Policy.
All individuals whose responsibilities include the processing of any information relating to an identified or identifiable natural person (“Personal Information”) on behalf of shiftinwardwithlou.com are expected to protect that data by adherence to this Privacy Policy.
Information We Collect
There are two basic categories of information we collect:
Information you choose to give us.
Information we get when you use our services.
Here’s a little more detail on each of these categories.
Information You Choose to Give Us
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to enter payment details, address, email address, phone number, etc.
Health data Collection and Use: It’s your choice to share your health data with us. You can choose what data you want to share with us.
Health Data Consent: You can revoke this consent at any time by disconnecting your health accounts or contacting our support team.
During live classes or (other future live offerings), you can choose to have your camera and microphone on. This allows you to interact with our Coaches and other students. We believe it’s better to learn together. All these live sessions are recorded and may be used for promotions or future on-demand teachings, compliance with legal obligations. If you don’t want to be part of video and audio recording, simply keep your video turned off and audio muted.
It probably goes without saying: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.
Information We Get When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular on demand video, joined a live class or two. Here’s a fuller explanation of the types of information we collect when you use our services:
Usage Information. We collect information about your activity through our services. For example, we may collect information about how you interact with our services, how often you use our services, what’s the best time of meditation for you and so on.
Camera and Photos. You may use the camera for interacting with Coaches and students in the class and photos to update your profile picture.
Location Information. We ask for location to share where you are joining from to the class. It’s always exciting to see fellow users from all parts of the world.
Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services such as keeping you logged in, having the correct time zone for class schedule and reminder notifications.
Data Security and Encryption
At Shift Inward with Lou, we take the security of your personal information very seriously. To protect your data from unauthorized access, alteration, or destruction, we employ a variety of physical, administrative, and technological safeguards.
Commitment to Data Security: Our commitment to data security means we strive to use commercially acceptable means to protect your information, though no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to also take steps to protect your personal information online.
How We Use Information
What do we do with the information we collect? We provide you with features that we relentlessly improve. Here are the ways we do that:
Develop, operate, improve, deliver, maintain, and protect our products and services.
Send you communications, including by email add app notifications. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
Enhance the safety and security of our products and services.
Verify your identity and prevent fraud or other unauthorized or illegal activity.
Use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
How We Share Information
We will never share information about you.
Your right to object
You have the right to object to our use of your information. Contact us at shift inward with Lou @ gmail . com
Revisions to the Privacy Policy
We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another.
